Collection: FAQ

Delivery and Installation

Q: What are your delivery times? A: We aim to dispatch purchased items within 2-3 working days. Delivery times may vary based on product availability.

Q: How much do you charge for delivery? A: Delivery charges are calculated based on the total weight of your order and will be advised during the checkout process.

Q: Do you offer expedited delivery? A: Currently, we do not offer options for expedited delivery.

Q: Where do you offer installation services? A: We provide installation services in Limerick, Clare, and Tipperary counties.

Q: How do I schedule an installation appointment? A: After finalizing your order, our team will contact you to schedule a convenient installation date.

Returns and Refund Policy

Q: What is your returns policy? A: We offer a 14-day returns window for most items, unless faulty. If you wish to return a product, please contact us. Return costs, unless the item is faulty, will be covered by the customer.

Q: How do I request a refund? A: To request a refund, please contact us within the 14-day returns window. We will guide you through the process.